At Vatchi, accessible from one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information that are collected and recorded by Vatchi and how we use it.

1. Information We Collect

We may collect the following types of information:

Your name, phone number, email address, shipping address, and payment details when you make a purchase or contact us.
If you contact us via email or phone, we may keep a record of that correspondence.
Such as browser type, IP address, time zone, and usage data via cookies or analytics tools.

2. How We Use Your Information

We use the collected data to:

Process and deliver your orders.
Respond to your inquiries and provide customer support
Send promotional emails (only if you opt in).
Improve our website and customer service

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers (like courier services or payment gateways) to help us operate our business.

4. Data Protection

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections or deletion of your data
Opt out of receiving marketing communications at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: 0323-4942308

Email: vatchistore@gmail.com

Address: I-10 Markaz, Islamabad, Pakistan